ShopNext360
support_agentSupport Ecosystem

Help Center

Find answers and documentation across the ecosystem.

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shopping_cart

Shopping & Orders

Learn how to track orders, manage cart variations, and utilize cross-marketplace checkout via Home Basket or Food Box Express.

storefront

Vendor & Seller Guide

Setup your store, manage inventory via the Vendor Panel, apply for supplier financing, and optimize your listings for maximum sales.

payments

Payments & Billing

Troubleshoot transaction errors, view available top-up methods, process Paystack wallet transfers, and handle refunds seamlessly.

manage_accounts

Account Management

Update your profile, change passwords, and configure role-based settings directly from your unified VBH Control Center hub.

Still need assistance?

Our dedicated customer success agents are perfectly trained across all 9 marketplaces and ready 24/7 to solve your problems.

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